Precision Suspension Service
by Riders, for Riders.
Biked’s Suspension Lab. Forks, Shocks, and Dropper Posts
Bike Service That Reaches Beyond Grand Rapids
Ship to Us or Drop Off Locally
We service bike riders all over Michigan and around the country. Fill our service request form to initiate shipping.
Bike Shop Partners
B2B Partners for local shops. Contact us and set up an account for industry pricing and margins for your local shop.
Brands We Service
Suspension Service, Dialed for Your Ride
At Biked, we’re passionate riders and expert technicians who know suspension inside and out. Whether you’re chasing podiums or tackling rugged trails, we’ll dial in your suspension for optimal performance for your riding style.
With fast turnarounds and clear communication, you’ll always know where your work order is in the process. Book your suspension service today and ride the difference.
Suspension Service Menu
Full Fork Rebuild Service
$190 + Parts Kit
Recommended annually. Complete disassembly, cleaning, inspection, and rebuild of the spring and damper with fresh manufacturer specified oil and seals followed by a damper and spring functions check.
Fork Lowers Rebuild Service
$110 + Parts Kit
Recommended mid season. Removal of fork lower for cleaning, inspection, and installation of fresh wiper seal kit and manufacturer specified bath oil.
Full Shock Rebuild Service
$190 + Parts Kit
Recommended annually. Complete disassembly, cleaning, inspection, and rebuild of the spring and damper with fresh manufacturer specified oil and seals followed by a full functions check.
Shock Air Can Service
$85 + Parts Kit
Recommended mid season. Disassembly of shock air can for cleaning, inspection, and replacement of seals and manufacturer specified bath oil.
Dropper Post Rebuild Service
$75
Service Form
How Our Nationwide Suspension Service Works
Using our send-in service is simple and hassle-free
1. Complete Our Online Form
Tell us what you need serviced and we will send you a confirmation email giving you the green light to ship your, fork, shock or dropper post to us.
2. Ship to Our Grand Rapids Shop
Carefully pack and ship your parts to us.
3. Service & Payment
We’ll complete the service and send you an invoice.
4. Receive Your Repaired Parts
Once the invoice is paid, we will ship your fork, shock or dropper post back to you.
Frequently Asked Questions
How do I know if my mountain bike needs a suspension overhaul?
If you’re noticing reduced performance, clunking sounds, oil leaks, or your suspension feels harsh or dead — it’s time. Our Full Suspension MTB Overhaul will restore that buttery-smooth ride.
How often should I service my full suspension mountain bike?
We recommend a mid-season suspension service every 50 hours of riding and a complete overhaul every 100–125 hours. Regular maintenance ensures your bike performs its best on XC, Enduro, and Downhill terrain.
What types of suspension & dropper post services do you offer?
We offer a full range of MTB suspension and dropper post services to keep your ride smooth, responsive, and trail-ready.
Our Mid-Season Service keeps XC, Enduro, and Downhill setups running smooth between full overhauls with fresh oil, new wipers and foam rings, and internal cleaning. For complete performance restoration, our Full Fork Service with Damper Rebuild delivers a full overhaul—including damper and air spring rebuild, new seals, and full reassembly for peak suspension performance.
Our Shock Air Sleeve Service includes disassembly of shock air can for cleaning, inspection, and replacement of seals and manufacturer specified bath oil.
And for your seatpost, our Dropper Post Rebuild ensures proper function. We service MTB dropper posts across all major brands and handle installation, cable replacement, and hydraulic repair.
What’s included in a full suspension MTB service?
Our service includes fork and shock disassembly, damper rebuilds, new seals, fresh oil, and a full performance inspection. Perfect for Enduro and Downhill riders needing peak performance on technical trails.
Do you tune suspension for different riding styles?
Yes. Whether you’re riding Cross Country, Enduro, or Downhill, we offer custom tuning to optimize rebound, compression, and air pressure for your weight, terrain, and riding style.
Do you offer dropper post installation and repair?
Yes! We install, adjust, and service dropper posts, including hydraulic bleeding, cable replacement, and seatpost tuning for all mountain bike styles, from cross-country to downhill.
Can you fix a dropper post that’s not returning properly?
Yes! This is often caused by air pressure loss, hydraulic failure, or worn seals. We’ll inspect and rebuild your dropper post so it returns smoothly every time.
Can I ship my suspension or dropper post for service?
Absolutely. Riders from all over Michigan and the U.S. ship their components to us. Just fill out our service request form to get started. We’ll send you shipping instructions and turnaround times.
